Our support library is filled with answers to frequently asked questions, and some of the not so frequent questions for SecureMac products. Product support is available online via our support system. Can't find the answer in our FAQ? Submit a ticket and we will get back to you within 48 business hours.
If you purchased PrivacyScan from our website, you will be provided with a serial number at the time of purchase. After installing PrivacyScan on your system, open the PrivacyScan app and enter your serial number when prompted.
If you encounter problems registering PrivacyScan, make sure to disable any firewalls or security programs that may be running on your system when attempting to register PrivacyScan. After successful registration they can be re-enabled.