Our support library is filled with answers to frequently asked questions, and some of the not so frequent questions for SecureMac products. Product support is available online via our support system. Can't find the answer in our FAQ? Submit a ticket and we will get back to you within 48 business hours.
If you purchased MacScan from our website, you will be provided with a license key (also known as an activation number) at the time of purchase. After installing MacScan on your system, open the MacScan app and enter your license key/activation number when prompted.
If you encounter problems registering MacScan, make sure to disable any firewalls or security programs that may be running on your system when attempting to register MacScan. After successful registration they can be re-enabled.