Opportunities at Securemac.com, Inc.

SecureMac.com, Inc is currently in search of outstanding individuals to fill the following positions within our ever-growing company. Please submit your cover letter including job title, your résumé, relevant work experience by email to macsec@securemac.com. We appreciate your interest, however only candidates who are being considered for the position will be contacted. Technical Support - Part Time Interface Designer - Contract Icon Designer - Contract   Technical Support - Part Time SecureMac is seeking a technical support professional to interact with the users of our software products. Roles and Responsibilities: Respond to miscellaneous email inquiries about our organization and software using integrated Help Desk software Research and troubleshoot issues involving SecureMac software that may be in any area of computer troubleshooting, performing software tests or collaborating with our staff as necessary Work with our staff of software engineers to simplify and improve software functionality and user interface design Solicit and write success stories from satisfied users Contribute to our periodic email distribution Assist in testing and debugging new software versions This position is a long-term part-time role, not a contract position. Candidates need to be able to devote approximately 15 hours a week during normal business hours to SecureMac. We are searching for a candidate who has demonstrated experience in a technical support role, has an intrinsic passion for Macs, and preferably resides in the Las Vegas area so that he or she can attend monthly team meetings. Minimum Qualifications: Native English speaker with strong spoken and written communication skills Minimum 2-3 years experience doing technical support for computer software, hardware, or other technical products A passion for Macintosh security and software support Must be detail oriented Must be self-motivated, proactive, and able to work independently with minimal supervision Must have working knowledge of Microsoft Word and Excel Strong interpersonal skills Must have excellent writing skills Basic Mac OS and Internet skills a plus Well-equipped home office with high-speed Internet connection   Interface Designer - Contract SecureMac is seeking an interface designer for our software, including their award winning anti-spyware application. Candidates for this job preferably have experience creating interfaces for OS X applications, or at the very least a strong background in interface design. As a UI Designer, you will work within the Product Development department to design innovative, industry-leading software products. You will collaborate with the SecureMac product design team to generate detailed user interface and functionality design. Roles and Responsibilities: As UI Designer you will be capturing usability requirements Consulting and advising product team on usability issues Creating information flows, look-and-feels and visual designs Developing prototypes and mockups. Conducting or participating in product usability tests Generating and updating style guides and functional specifications Experience: Human Factors, Industrial Design, Graphic Design or other relevant experience 2+ years UI design experience Ability to think laterally and be innovative Strong visual design sense and excellent problem solving skills In-depth knowledge of user interface design principles, guidelines, and platform standards Ability to work under minimal supervision and to contribute to a dynamic, multi-disciplinary team Expertise in Photoshop and Illustrator (experience with vector art a requirement) Strong background/understanding of Apple's Human Interface Guidelines desired Excellent verbal and oral communications skills Experience in usability testing and evaluation. Understanding of the software development process Applicants must be able to provide a portfolio of previously designed interfaces. A link to a portfolio website in your resume would be an asset.   Icon Designer - Contract SecureMac is seeking a graphic artist who specializes in Mac OS X-style Icon design. The candidate will need to create the icons for the SecureMac application suite and also provide high-resolution print-ready versions for publication. Experience: Degree in Graphic Design, Interface Design, or equivalent experience At least 2 years experience in professional icon design At least 1 year professional consulting experience Must have designed a minimum of 50 icons Have created icon visual design solutions for Graphical User Interfaces in a software development environment Have designed icon visual languages for desktop, web or small screen devices Experience creating cross-medium scalable icon designs for the desktop and print publication Minimum Qualifications: Portfolio displaying your talent, versatility, and technical skill (online portfolio preferred) Ability to create individual icons as well as icon visual languages for software products and/or web sites Ability to create icons in a highly illustrative design style, i.e. - Mac OS X, Microsoft Vista Comprehensive understanding of graphical user interface icon-standards for OS X (know the Apple HIG) Ability to establish effective icon-use metaphors Ability to communicate with strength interpersonally, in writing, and orally Ability to work effectively both independently and in a team environment Impeccable in attention to detail Expert user of Photoshop, Illustrator and have working knowledge of tools for converting icon formats